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I’m HMRC compliant, No I’m HMRC compliant

November 10, 2011 in AWR, Contractor News, Freelancing, Industry comment, Recruiter News

It’s not surprising that with the advent of AWR that many “umbrella companies” have come out with fresh claims of HMRC approval, compliance and uniqueness. Being “compliant” is a corner stone of the professional umbrella business but it can also be very confusing for the contractor and Agency to really understand what that means.

The first and main point is that there is no such thing as a rubber stamp or approval made by HMRC. Doesn’t exist. Many choose to use a third party or a routine HMRC review is carried out, to then leverage that as “approval”, often claiming that they are the only business to have received same. It’s nonsense. As a consequence of running a PAYE scheme any business will be potentially looked at and reviewed by HMRC. Clearly if you have a fair few employees and make decent tax returns, HMRC will want to make sure all is in order. These are normal procedures and have been in place for many many years.

Let’s look at the independent compliance space next. In the life of the Parasol Umbrella brand we have undertaken and passed 12 compliance reviews, 7 of which were with different bodies. I could therefore proudly claim to be the only business in the UK to have passed 12 reviews and yes that’s a measure of comfort that we’ve been doing the right thing for a long time but the very volume creates some questions. Some compliance organisations are commercial bodies and can’t therefore in my opinion, be truly independent as the need to hold reviews helps drive commercial return. Others are provided off the back of associations and others are simply provided under the instruction of the independent business to prove that all is in order. Much of this is perfectly acceptable but inevitably offers a variety of assurance based on cost, expertise and objective of entering into the process.  I have seen far too many organisations use cost as a reason to not fully embrace a detailed process. In relative terms this is not expensive and you have to wonder when same organisations spend much more on marketing and questionable ethics around attracting business.

It will be no surprise that I nail my and our colours to the Freelancer and Contractor Services Association mast. We helped found it and we did so because it’s independent, not for profit and allowed us to engage properly with the key stakeholders to understand what they wanted to see in “compliance”. I will not apologise for also stating that the code of conduct and review process is very tough and the results of the same are then shared with HMRC. We still don’t say however that we are HMRC compliant but we have nothing to hide. Being compliant is also so much more than being able to prove that expense claims are managed properly (which is important). It goes to the very heart of how a business operates, the ethics, the future outlook for that business and it’s ability to deliver a compliant solution on a professional basis. Being able to adhere to that is not easy but doing the right thing rarely is.

Perhaps some of my peers consider the FCSA to be a bit elite and expensive. It’s relatively expensive because using an independent partner from a big 4 accountancy practice with expertise and knowledge in our sector is not cheap. The time needed to undertake the offsite review and then proving that was is written is evidenced on site and thoroughly, also requires effort. All that said, when compared with spend on web banners, marketing and incentives it’s small beer. I am often then left wondering as to why an organisation would not want to prove it truly meets the highest standards. On the subject of being elite – I consider that be a bit of an excuse. The code of conduct has been made public since inception and we have even seen some “independents” borrow parts to use in their own processes. We have nothing to hide and there is no agenda, anyone is free to apply and complete the process.

I know I’ve made a circular argument having started out criticising the “compliance” misuse and then pushing FCSA but I believe in the independence, openness and depth of that approach. I challenge others to really take compliance seriously and not simply an opportunity to make a marketing statement. 

The expense playing field continues to level

August 20, 2010 in Business Expenses, Contractor News, Freelancing, Industry comment, Recruiter News, Tax

You may have seen that Parasol are founder members of the Freelancer and Contractor Service Association, a trade organisation that seeks to improve the professionalism and transparency of service providers to Contractors and has what we think is the most rigorous and detailed code of conduct. The code of conduct has many parts to it and actually engages with HMRC on the results (we have nothing to hide) but one of the most important part for Contractors, is the standardisation across members of the payment illustration. I’ve previously written about expenses on my blog and other sites for a good few years now and umbrella expenses still remains a constant point of misunderstanding and abuse. So how does FCSA help in this regard? Well, the members have agreed to standardise on both the substance of the calculation and the presentation of the results, more importantly however is that HMRC have been engaged in the overall process. That does not mean it’s HMRC approved, that will never happen for anyone or anything but when you have businesses out there still selling on inflated levels of expenses it’s a step in the right direction. It also means that service and added value becomes the competitive landscape, surely that’s better for everyone in the longer term.

The FCSA membership will grow and the professional providers that adopt the standard will be protecting Contractors livelihoods – claims of 89% net return still exist but trust me, it is too good to be true.

June Budget 2010 – Contractor win?

June 22, 2010 in Business Expenses, Contractor News, Freelancing, Industry comment, Life, Recruiter News, Tax

So Mr. Osborne delivered his first (seemed short and snappy to me) budget and whilst the devil is in the detail (available here ) here is my take on how it might help (or hinder) Contractors, Agencies and those important end clients. Let’s have a look at the “big things” first:

  • In general terms it appears to be a relatively pro business budget so that for those of us working in this sector, we may feel somewhat optimistic rather than doomed. The counter of is that the “25% cut in department spending” over four years could have ramifications for those working on Government projects. However, as is always possible, that could be actually countered by a permanent headcount freeze and supplemented by Contractors. Let’s not forget that UK Gov is one of the biggest users of Contractors!
  • It appears that the NI incentives to set-up businesses (outside of the land known as the “South East”) will also be helpful and will be interesting to see how that affects single or two person businesses.
  • VAT increase to 20% – could have some cash flow implications for smaller recruiters but providing decent credit control is in place it should not be an issue.

Turning to the real impact on Contractors I think we can say that it is relatively good news at that level (in other aspects it depends on your view on alcohol taxation etc and some of the proposed welfare cuts). I think the general view is that Umbrella contractors will get some benefits and those operating through Limited Companies will also feel some improvements.

  • Umbrella contractors will benefit from an increase in personal allowances to the tune of £1000 and with an increase in the employers NI threshold, the nett position should be an improvement. But what about the rise in VAT I hear you cry! Well, if you claim valid business expenses (and perhaps even more a reason to do so now) then you should be better off. If you’re an higher rate tax payer it could also mean that if you claim expenses and with an increase in allowances, your tax position could be better. The caveat is of course that the expenses must be legitimate and as everyone knows, we do not promote the abuse of this.
  • The reduction in small companies taxation to 20% will also be well received by small business and this will be the case for those operating a Limited Company. Those same companies may also benefit from those changes in employers NI and the commitment to review small business taxation (which includes ir35) is to be welcomed.
  • For some contractors, the increases in capital gains could be a pain if you have an extensive property portfolio but for those that are building up say a consulting business, the entrepreneurs relief improvement is of course welcome.

So – a generally pro Contractor budget in my opinion. It won’t be perfect for everyone but for those of us trying to get on and create some opportunities for ourselves and others, it sounds ok.

There’s no such thing as a free umbrella!

November 4, 2009 in Contractor News, Industry comment, Recruiter News

So not only can you now have a “full” umbrella service from £5 per week, but also it seems you can have a full service for £0! Yes, you heard it right, no cost to the Contractor. How can that be I hear you cry as you dash for Google and look to save some hard earned cash. Well… the bad news is that Parasol don’t do it and there’s us being all silly with transparency and honesty. No, we know you can’t deliver a true employment based umbrella solution for £0 per week, you can’t do it for £5 but I digress. It seems some providers are marketing free umbrella company services and of course on paper it looks like a great deal. I actually don’t have a major issue with businesses designing and delivering free models but I do have a problem with the economics of the truth.

Some of these new models put the Contractor in a single person limited company as the employee (a one person umbrella in effect) and using something called the VAT flat rate scheme – the provider keeps the difference between the VAT charged (at 15% or 17.5%) and VAT claimed (as low as 9% in some cases). Technically it works and yet I wonder if HMRC intended that VAT Flat Rate to be used in this way? I also wonder if the Contractor is told clearly that the provider uses this mechanism? Of course, should that Contractor run his own Limited Company then that difference would be returned to the Contractor and not a provider.

As I said, technically it works but an industry that does not have the best PR with the authorities, is it wise to be promoting such a solution and not be open about it? As a Contractor you might ask whether you really care as long as you get paid but in my humble view, we should care. If we continue to push the boundaries to the extreme then Government will simply continue to legislate and that will hit Contractors too.

There’s no such thing as a free lunch and there’s no such thing as a free umbrella.

Contractor expenses get another view by HMRC

August 7, 2009 in Business Expenses, Contractor News, Industry comment, Tax

HMRC issued a tax bulletin yesterday which included a further “warning” for expense led Contractor solutions.  Specifically it stated,

“Following responses to the July 2008 consultation ‘Tax relief for travel expenses: temporary workers and overarching employment contracts’, HMRC commenced compliance activity to identify and take action against those Employment Businesses and umbrella companies which are operating in contravention of tax, National Insurance or national minimum wage legislation.”

In the bulletin, HMRC state to have identified the following issues:

“Current compliance activity has identified a number of concerns that are the subject of more detailed, ongoing investigation. These include:

  • Potentially ineffective overarching employment contracts
  • Dispensations which are invalid, or which have been wrongly applied
  • Not complying with the terms of the dispensation
  • “Expense payments” made tax-free without that level of expense, or in many cases any expense, having been incurred
  • Potential illegal deductions from workers’ pay
  • Ineffective and sometimes unlawful management processes; and
  • Breaches of national minimum wage”

Once again it would seem that some providers are taking short cuts with Contractors livelihoods and damaging the effectiveness of the flexible workforce as HMRC/HMT will simply continue to legislate. This is obvious to me when the bulletin goes on to state;

“End user businesses which use temporary workers paid though Employment Businesses and/or umbrella companies which do not fully comply with their statutory obligations, clearly run a risk of damage to their reputation and their business if HMRC takes action.”

I would reiterate my previous comments that if it looks too good to be true then it probably is and in 2009 it is simply not possible to do the right thing by only charging a really low fee and promising expense led high percentage returns. HMRC will clamp down on those organisations and will also look at a Contractors expenses… buyer be aware.

HMRC Bulletin Link