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Why a recruiter should refuse a provider “incentive”

September 24, 2010 in Contractor News, Freelancing, Industry comment, Recruiter News

The umbrella company market is pretty competitive with a variety of techniques used to attract Contractor business. Some providers use a more direct to Contractor approach featuring fee promotions and big referral fees. Others try to work with Recruitment Agencies to explain how it all works and get the Recruiters to then refer to (usually via a preferred supplier process) the providers that the Agencies work with. Here at Parasol we do a mixture of Contractor word of mouth of referrals (for a decent fee discount) and work closely with Agencies to deliver service efficiency, fast processing and help them mitigate their risks. I will declare that we sometimes send Recruiters a promotional pen, a mouse mat or even the odd donut drop, but that’s the extent really. We draw the line at providing individual recruiters with vouchers, gifts or cash. Surely what provider a recruiter refers to should be based on the principles of service, corporate policy and a trusted relationship that helps the recruiter get the job done.

Now, it is ok to work with an Agency, disclose an incentive program and for the provider to pay the tax on behalf of the recruiter on their own tax settlement. It’s not a great way to do business in my opinion, but it is legal and with transparency, is used (not by us!). However, in 2010 we have the new Bribery Act to consider and what are the implications for these incentive schemes (official and unofficial).

If a person is being paid without the consent of his employer for passing leads to another business then they would fall within the bribery act. The bribery act creates an offence when “an individual gives a financial or other advantage to another person in return for a person improperly performing his function”  The issue arises if the agency are unaware and say a recruiter has a private arrangement with an umbrella company for the passing of leads in return for a payment (a bribe). However, there will be a number of offences apart from the act of bribery. If the recruiter does not declare the payment then he is likely to have defrauded HMRC he is also likely to be found to be stealing from his employer as his employer will most likely want the payment so his employment could be terminated under gross misconduct and the agency could prosecute him for theft. Until recently the practice largely went on unregulated and is difficult to prove but with the new act in force, Agency owners are going to be more keen to ensure that their future business performance is not blighted by messy cases or reputational damage. I would also challenge the owners of these same businesses to consider the impact in a possible sale of the business in relation to due diligence discovering material bottom line contributions, I think that could also negatively impact valuations.

So it must seem a bit obvious to state, but if an Umbrella comes asking for business on the back of cash or other material incentives, then be really very careful. Todays short term gain could be tomorrows serious pain.

Agency workers regulations, noise increases

September 14, 2010 in AWR, Contractor News, Freelancing, Industry comment, Recruiter News

The countdown to the implementation of the agency workers regulations (it’s no longer a directive) is well and truly under way. You may recall that the UK adopts the regulations in October 2011 but before then we await the coalition government to publish the guidelines that will support the regulations and we hope clarify many of the current issues.

As drafted the regulations catch personal service company workers but who are the same workers going to claim against, themselves? In the same vein would the personal service company go after an end client for equal pay and risk self employment status as a result? Bonkers!

There is also the thorny subject of what constitutes pay for comparison purposes. Some providers and agencies use expenses to top up pay to national minimum wage levels – a further minimum wage consultation has also been underway, will awr take that into account?

So for me the main issue is that government and many related stakeholders always fails to grasp is a fuller understanding of the flexible workforce in the UK economy. By not doing so we end up with some of the most difficult and woolly practices that help no one other than those seeking to make a quick buck. I have also heard of unions forcing contract workers out of full employment structures onto agency payrolls to ensure “rights” when in reality, they are reducing rights through a lack of understanding.

With noise levels increasing, lawyers selling advice and everyone started to think more about this we need to push government to produce practical and common sense guidance that protects workers in vulnerable situations and equally acknowledges the different form of “agency work”. Parasol through our membership of fcsa will be pushing hard on BIS to deliver guidance that reflects the reality rather than a remote European view. The flexible workforce is a powerful part of the recovery process for the UK and it would be madness to jeopardise that now.

Visit http://www.understandingawr.co.uk/ for more debate and articles.

The expense playing field continues to level

August 20, 2010 in Business Expenses, Contractor News, Freelancing, Industry comment, Recruiter News, Tax

You may have seen that Parasol are founder members of the Freelancer and Contractor Service Association, a trade organisation that seeks to improve the professionalism and transparency of service providers to Contractors and has what we think is the most rigorous and detailed code of conduct. The code of conduct has many parts to it and actually engages with HMRC on the results (we have nothing to hide) but one of the most important part for Contractors, is the standardisation across members of the payment illustration. I’ve previously written about expenses on my blog and other sites for a good few years now and umbrella expenses still remains a constant point of misunderstanding and abuse. So how does FCSA help in this regard? Well, the members have agreed to standardise on both the substance of the calculation and the presentation of the results, more importantly however is that HMRC have been engaged in the overall process. That does not mean it’s HMRC approved, that will never happen for anyone or anything but when you have businesses out there still selling on inflated levels of expenses it’s a step in the right direction. It also means that service and added value becomes the competitive landscape, surely that’s better for everyone in the longer term.

The FCSA membership will grow and the professional providers that adopt the standard will be protecting Contractors livelihoods – claims of 89% net return still exist but trust me, it is too good to be true.

June Budget 2010 – Contractor win?

June 22, 2010 in Business Expenses, Contractor News, Freelancing, Industry comment, Life, Recruiter News, Tax

So Mr. Osborne delivered his first (seemed short and snappy to me) budget and whilst the devil is in the detail (available here ) here is my take on how it might help (or hinder) Contractors, Agencies and those important end clients. Let’s have a look at the “big things” first:

  • In general terms it appears to be a relatively pro business budget so that for those of us working in this sector, we may feel somewhat optimistic rather than doomed. The counter of is that the “25% cut in department spending” over four years could have ramifications for those working on Government projects. However, as is always possible, that could be actually countered by a permanent headcount freeze and supplemented by Contractors. Let’s not forget that UK Gov is one of the biggest users of Contractors!
  • It appears that the NI incentives to set-up businesses (outside of the land known as the “South East”) will also be helpful and will be interesting to see how that affects single or two person businesses.
  • VAT increase to 20% – could have some cash flow implications for smaller recruiters but providing decent credit control is in place it should not be an issue.

Turning to the real impact on Contractors I think we can say that it is relatively good news at that level (in other aspects it depends on your view on alcohol taxation etc and some of the proposed welfare cuts). I think the general view is that Umbrella contractors will get some benefits and those operating through Limited Companies will also feel some improvements.

  • Umbrella contractors will benefit from an increase in personal allowances to the tune of £1000 and with an increase in the employers NI threshold, the nett position should be an improvement. But what about the rise in VAT I hear you cry! Well, if you claim valid business expenses (and perhaps even more a reason to do so now) then you should be better off. If you’re an higher rate tax payer it could also mean that if you claim expenses and with an increase in allowances, your tax position could be better. The caveat is of course that the expenses must be legitimate and as everyone knows, we do not promote the abuse of this.
  • The reduction in small companies taxation to 20% will also be well received by small business and this will be the case for those operating a Limited Company. Those same companies may also benefit from those changes in employers NI and the commitment to review small business taxation (which includes ir35) is to be welcomed.
  • For some contractors, the increases in capital gains could be a pain if you have an extensive property portfolio but for those that are building up say a consulting business, the entrepreneurs relief improvement is of course welcome.

So – a generally pro Contractor budget in my opinion. It won’t be perfect for everyone but for those of us trying to get on and create some opportunities for ourselves and others, it sounds ok.

Budget – what’s in it for Contractors?

June 22, 2010 in Contractor News, Freelancing, Industry comment, Life, Recruiter News, Tax

You can get live updates via twitter by following http://www.twitter.com/robborover as we discuss the impacts for Umbrella and Limited Company contractors from 12-30PM onwards today.

Will ir35 be mentioned? Will changes in corporation tax be too harsh?

CIPD predict fall in Contractor roles in Public Sector

April 21, 2010 in Contractor News, Freelancing, Industry comment, Recruiter News

The CIPD have today issued a news release which states that any post-election spending cuts could lead to 500,000 job losses in the public sector and that this in turn could have a potentially damaging effect on the umbrella company marketplace.

It is possible that public sector cuts could affect the Recruitment industry as a whole but in general, Contracting is anti-cyclical and the steady uptake in the private sector could counter balance any public sector fall.

If an umbrella company has a critical exposure on public sector contractors via, say, a specific Agency then there could be issues.

I think it is also important to mention that the definition of a public sector contractor is also relevant. There is a marked difference between an agency nurse (for example) and an IT contractor being used on an NHS project. In that example, and there are many, there is a key difference about where the impact will be most felt.

I predict a stable year for the professional umbrella company despite continued land grab strategies (free offers and high incentives to join) at the other end of the market.

The Ten Year Blog Post

March 31, 2010 in Contractor News, Freelancing, Industry comment, Life, Recruiter News

Ten years ago myself and Mark O’Brien along with some investment and support from our local accountants (Livesey & Spottiswood) started Parasol. We planned it in late 99 and by February 2000 we were ready. We started properly trading on 1st April 2000 and I spent that Easter putting the finishing “touch” to our first online timesheet portal. Written in perl (don’t ask but that link explains all!) it started the journey and it’s been a great journey since then.

I would like to thank all past and present Contractors for their support and custom, wouldn’t be much without you. We have also worked with many excellent Recruitment Businesses and their part in our journey also cannot be overlooked.

In that time we have looked after over 35,000 people and safely transacted over £2 billion pounds of Contractor income. There have been some lows (if you were around in April 2006 with a system change!) and there have been plenty of highs. We have remained focused on improving customer service, being efficient as possible (goes back to day one) and I am very proud of all the awards we have won as they are a testament to the hard work all the past and present Directors, managers and employees have put in. The biggest thank you should go to them.

Another milestone in the Parasol journey was in October 2006 when I completed a management buy-out that allowed our previous investors (and Mark) to exit the business and for a new impetus to start. I am grateful to Inflexion private equity for backing me and the team then, and for HSBC in supporting the transaction. We have since been able to invest in better systems and increase our capabilities. Late 2008 we added Quay Accounting to our family which we subsequently rebranded to Clearsky Accounting - our Limited Company accounting specialists.

2010 sees us looking at new opportunities and we are very well placed to make the most of these. The Parasol Group is proud of its accomplishments but is not standing still, can’t wait to reflect on the next ten years in 2020!

Thank you all for your support,

Rob.

SPA rejects claims that umbrella industry lacks regulation | News | Recruiter

February 11, 2010 in Contractor News, Freelancing, Industry comment, Recruiter News

Following recent “news”, Service Providers Association (SPA) responds…

via SPA rejects claims that umbrella industry lacks regulation | News | Recruiter.

Comparison..I know how Direct Line feel

January 26, 2010 in Contractor News, Freelancing, Industry comment, Recruiter News

Yet another new Umbrella Co popped up the other day and despite myself, I couldn’t help but visiting the website of said provider. Basic marketing premis seems to be cheaper fees than most (they feature a comparison page) and yet remain pretty anoynmous of some key points:

  • Fees are lower than ours but complete lack of clarity of what is included (e.g. insurances) at what levels;
  • No clues as to who is running it – no company reg details on the site – a basic legal requirement;
  • An “online” registration form which asks for bank details on an insecure connection.

I could go on but you get the point – I don’t mind competition at all, but I do feel duty bound to point out some glaring points that should be considered when assessing a provider. These are VERY basic points and when it comes to handling your wages, do some research.

National Freelancers Day review

November 24, 2009 in Contractor News, Freelancing, Industry comment, Recruiter News

Yesterday marked the first ever National Freelancers Day with a series of events hosted by the Professional Contractors Group (PCG) up and down the country.  I think the PCG did an excellent job in raising awareness of the day and they have created an interesting starting point for hopefully annual focus.

I was invited to be part of a panel debate on the future of freelancing at the Manchester event (hosted by Chris Bell) and the starting point was to try and get clarity on the terms used. In IT, Telecom, Engineering the term “contractor” has been used to describe someone working on a  project usually around a fixed duration whereas the traditional form of freelancing was described more in relation to discrete and often multiple pieces of work for set prices. I think those traditional descriptions are somewhat blurred in 2009 and will become increasingly flexible in use.

What was clear to me was that there is a need to bring these quite disparate terms together to enable a better representation of the overall flexible labour market to be understood. I think the PCG have a large part to play in developing this.

It was good to hear directly from Contractors/Freelancers (see the problem!) as to the challenges they faced. Aside from the normal tax debate, there was both negative and positive views on the issue of outsourcing to some of the worlds new economies. This of course is a challenge for all UK businesses and yet there was the germ of some excellent cooperative ideas in the room and the old adage of creating niches remains relevant.  I would urge the PCG to put some more time and effort behind those ideas. 18,000 micro businesses will have some good ideas if that can be harnessed as an opportunity to develop more cooperation in the emerging global economy.

I think the PCG do an excellent job and can extend its reach by engaging with a wider remit of freelancers/contractors that work through Umbrella companies and other groupings. Ultimately the membership will decide if that’s an appropriate route for “professional contractors” given the employed nature of those same groups versus the largely “in business” membership of the PCG now.

Any activity that raises the profile of our hugely important industry is good news in my book and I think we should all thank the PCG for putting some real focus and energy behind the day.