Contracting Matters

As an “expert” on FreelanceSupermarket.com I get to answer some Umbrella related questions and put my 2p’s worth in. On the forum, I noted a thread that stated just how frustrated some icognito Umbrella Company staff get with daft questions. It provides Contractors with an insight into the operation of an Umbrella and I don’t think they are from Parasol by the nature of the response Could be wrong though! Anyway, seems some people can really wind customer service staff up and we all hope for respect and patience but when it is peoples livelihoods, it can get stressful. I can promise all Parasol contractors that we never go out of our way to make it difficult, it’s just not worth it but there are a number of interactions in the “food chain”. This can create a blame type tone if you’re not careful and we really do try to avoid that.

In other news our sister company Quay Accounting has a shiny new website – I think it looks good and is only phase 1 of a cunning plan, more to follow! I would say this, but the service with fixed price expert accounting is great value for money at £75 (+vat) per month – fully inclusive!